Frequently Asked Questions

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Who is ooohhh.art?

ooohhh.art was founded by a creative duo from the Netherlands and Switzerland. With backgrounds in photography, product design, and commercial creative work for brands, they share a passion for art and design.

Find out more, on the about us page

Print details

  • Museum-Grade Quality: Printed on fine art matte paper, designed for rich color depth and crisp detail, just like you’d find in a gallery.
  • Premium Materials: Each print uses thick, luxurious paper sourced from trusted suppliers, ensuring a beautiful, tactile feel and lasting vibrancy.
  • Professional-Grade Paper Specs: Printed on heavyweight, acid-free paper with a thickness of 10.3 mil and a weight of 189 g/m², featuring 94% opacity and 104% ISO brightness. Each print is finished with a UV-protective coating, keeping your artwork vivid and protected from sunlight for years to come.

Are the artworks available in custom sizes?

We can always have a look if we can create a tailored size for you. Reach out trough the contact form and let us know what you wish for.

Do you offer custom frames?

If you would like a frame style other than what we currently offer, please send us a message via our contact form and we’ll discuss the possibilities.

Do you handle special requests?

We can always have a look if we can create a tailored artwork for you. Reach out trough the contact form and let us know what you wish for, so we can have a look if we can make it possible.

Are the artworks available in other materials?

We can always have a look if we can create a tailored artwork for you on a different material. There are options to print, for example on Canvas, Dibond, Dibond with Acrylic finish and Aluminium.

Reach out trough the contact form and let us know what you wish for, so we can have a look if we can make it possible.

Do I get a proof of authenticity?

Yes, once your order is delivered, we will send you a digital proof of authenticity via email. This includes the artwork number and our signature, verifying the originality of your piece.

What payment methods do you accept?

  • American Express
  • Apple Pay
  • Bancontact
  • Google Pay
  • iDEAL
  • Klarna
  • Maestro
  • Mastercard
  • MobilePay
  • PayPal
  • Shop Pay
  • UnionPay
  • Visa
  • USDC (USD Coin)

Shipping time

Shipping times vary depending on your location. On average, orders are processed within 2-3 business days and delivered within 5-10 business days globally. For more specific shipping estimates you will receive an order confirmation email.

How do I track my order?

Once your order has shipped, you'll receive a tracking number via email. You can use this number to track your order through the carrier's website.

Where do you ship to?

We ship to 32 countries worldwide.

All products are printed and shipped from within the same continent as your delivery address.

Please see the section below for a world map and a full list of the countries we ship to.

If your country is not on our list and you would like to place an order, please get in touch with us so we can have a look at a manual solution for you.

Can I change my shipping address after placing an order?

Once an order is placed, we begin processing it promptly. To request a change in shipping address, please contact us as soon as possible. While we can't guarantee changes, we'll do our best to accommodate your request.

What if my artwork arrives damaged?

If your print arrives damaged, please contact us within 14 days of delivery with photos of the damage. We'll arrange a replacement.

How are your prints packaged?

Each print is carefully packaged to ensure it arrives in perfect condition. We use protective materials to prevent damage during transit.

Return policy

We only accept returns for damaged or defective items within 14 days of delivery. To initiate a return, please contact us with your order number and clear photos of the issue.

We will send you a replacement or reimburse you according to the consumer protection laws in your country

Do you charge U.S.A. tariffs?

No, tariffs are not applied to orders shipped within the USA, as all USA orders are printed and shipped locally from within the USA.

Are there customs fees?

Since all prints are printed within the continent of the shipping location, in general there will not be any customs fees. Exceptions can occur depending on local regulations.

We bring art to you, efficiently and responsibly.

We ship to 32 countries worldwide. All prints are produced locally and on-demand, which means your artwork is made just for you and shipped from within your continent. This approach reduces shipping distances, minimizes material waste, and ensures faster delivery.

Couldn't find your answer?

We're here to help. If you couldn't find the information you were looking for, please feel free to reach out to us.